Shipping Policy

Every seller operating on EzSnakes.com agrees to ship reptiles via FedEx Priority Overnight in a bag or container within a foam insulated box and guarantee live delivery as long as the buyer is present to accept the package on first attempt. The seller is not responsible for Fedex delays; therefore, live arrival will not be guaranteed and no refund will be permitted in these scenarios.

Delivery by FedEx Priority Overnight is usually guaranteed by 10:30 am in most areas and 5:30 pm in some remote or residential areas.

By purchasing, the buyer agrees to be available to receive the package on the date of delivery. If the buyer does not accept the package on first delivery attempt, live arrival will not be guaranteed and no refund will be permitted

When the seller uses calculated shipping on a product, they agree to cover the full amount of the shipping cost, even if the buyer is undercharged.

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