Refund Policy

All animals must be payed in full before shipping. We reserve the right to refuse sale of any animal not paid in full with shipping. Due to the risk of transmitting illness, mites, infections, etc, no returns will be permitted. All sales are final. We reserve the right to refuse sale to any individual or entity, for any reason.

Disputes

Orders can be disputed within 48 hours after fulfillment, during this time EzSnakes.com holds the full payment amount of the order. If an order is disputed within the 48 hour time period, EzSnakes.com will contact both parties, buyer and seller, to determine an outcome within 7 business days. The decision of the dispute made by EzSnakes.com is final. If we approve the dispute, the buyer will be refunded the order in full; the seller agrees to cover the full amount, including shipping and taxes. If we deny the dispute, the buyer will not receive a refund and the funds will be released to the seller. By using this service, both as buyer and seller, you agree to this policy.

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